How long does shipping take?
We typically process orders within 1 business day. Standard shipping takes 3-5 business days.

Do you offer international shipping?
Yes, we ship worldwide. International shipping times vary by location but typically take 7-14 business day

For sanitary reasons, we do not accept returns or issue refunds for wigs that have been:

• Worn, tried on, or altered in any way
• Styled, cut, dyed, or otherwise modified
• Removed from their original packagingEligible Returns

We only accept returns or exchanges if:

• You received the wrong item or length than what was ordered
• Your wig arrived damaged or defective (must notify us within 3 business days of delivery)

Return Process

If you believe you qualify for a return:

1. Contact our customer service team at [your email/contact] within 3 business days of receiving your order.
2. Provide photos of the issue for verification.
3. Once approved, you will be given instructions for the return. The item must be returned in its original, unworn condition with packaging intact.

Refunds

• Approved refunds will be issued back to your original payment method within 5–10 business days after we receive and inspect the item.
• Shipping fees are non-refundable.

Exchanges

If eligible, we may offer an exchange for the same product or another of equal value.

Final Sale Items

Please note that promotional, discounted, or clearance wigs are final sale and cannot be returned or refunded.

Can I use heat tools on my wig

Yes! Our premium fibers are heat-friendly (up to 400°F), meaning you can curl, straighten, or restyle your wig to fit your vibe. We always recommend using low to medium heat.

How long will my wig last?

With proper care, Yorvi Lux Wigs can last up to 6 months or longer depending on how often you wear it and how well it’s maintained.

Will the wig fit my head size?

Our wigs are one-size fits most with adjustable straps and secure combs, designed to fit comfortably on small to large head sizes.

Do Yorvi Lux Wigs shed or tangle?

Minimal shedding is normal, but our premium fibers are designed to be tangle-resistant. Regular gentle brushing will help maintain the style and softness.

Can I dye or bleach my wig?

No—since Yorvi Lux Wigs are premium fiber hair, they can’t be bleached or dyed. Instead, we offer a range of shades so you can find your perfect match without the damage.

Are Yorvi Lux Wigs beginner-friendly?

Yes! Whether you’re new to wigs or a seasoned wig bae, our wigs are made to be easy, stylish, and confidence-boosting